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Have questions about our AI career tools, resume builders, or platform features? Get in touch with our team.
24/7 AI Coach Support
Get instant guidance and tool advice directly from Risel AI.
Chat with Risel AI →Community & Feedback
Share product suggestions or feedback for new career tools.
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Candidate Support Commitment
Dedicated to helping job seekers navigate every step of their career journey
24-Hour Response
Quick turnaround times for all candidate support and troubleshooting messages.
Privacy & Data Control
All candidate submissions and user data are strictly confidential and private.
Tool Assistance
Step-by-step guidance on customizing resumes, tracking applications, and taking quizzes.
Feature Feedback
We actively build new AI tools based on direct candidate recommendations.
Global Mentorship
Access mentoring insights and technical guidance built for international tech hubs.
Responsive Candidate Support for Your Career Hunt
Whether you need technical assistance formatting a resume in our ATS Resume Scanner, tracking applications on the Job Application Tracker, or practicing mock interview sessions with Risel AI, our candidate support desk is here to help. We are dedicated to ensuring job seekers have seamless access to career tools, verified skill badges, and step-by-step technical roadmaps. Submit your inquiry or product feedback through our contact form, and our engineering team will get back to you promptly.
Frequently Asked Questions
Everything you need to know about contacting Risel Candidate Support
Our candidate support team typically responds to all inquiries within 24 hours on business days.
You can reach out for help regarding AI tool features, ATS scanner troubleshooting, job tracker data, resume templates, or platform feedback.
Yes! All support inquiries regarding Risel AI tools and platform navigation are completely free.
Yes. Select 'Bug Report' or 'Feature Request' in the contact form dropdown to submit suggestions directly to our product engineering team.
You can chat with our 24/7 AI Career Coach instantly or request direct mentorship guidance via the contact form.
You can clear your local application tracker, saved bookmarks, and assessment scores anytime by clearing your browser's local storage or editing your profile settings.
Risel is a web-based AI career guidance platform available globally to job seekers and professionals everywhere.
You can check our Career Blog directly on Risel for hiring insights, resume guides, and new AI tool releases.